Select the Globe Suite™ App to begin the integration. I called Cogeco and they said they lowered all the restrictions on my modem so it should connect. You would have to log into your modem. 1 - Check that the lamp or bulb is within Wi-Fi range. G40 Replacement Light Bulbs 5W Clear Globe Bulb fits E12 C7 Candelabra Screw Base Sockets, 1.5 Inch Dimmable Light Bulbs for Indoor Outdoor Patio Decor, Pack of 25. Showing up as connected to ST and working. But if a device only had 2.4 capabilities, it still should see it, and be only seeing the 2.4 connection.I have the Ignite modem, but with the Eero mesh pods. You have to attempt these light bulbs at least ten times for them actually to connect and register. Spend the extra money and get Phillips or GE. Useful to everyone, smart bulbs are the perfect start to home automation. ... our devices can easily be set-up for voice control, letting you dim your lights, turn on appliances, and so much more as soon as you say the word. Less commonly, a light bulb socket may go bad. Once that is done try connecting the bulb to that network. ‎12-05-2019 Model No. In the same section where you disabled the 5G network, you are able to modify the SSID or network name. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Go to Solution. 2. Cookies help us deliver our Services. I'm just not sure what to do. I removed the app and reinstalled it. I've changed my SSID name to be "more recognizable". Following up...now,via Gateway, found setting to disable 5G. Make sure your phone and device are as close to your router as possible. I have a V2 hub. Message Center number should be +639170000130. Having a Smart home has never been so easy! 04:53 PM, Would need a little more info.WHERE are you looking to change it?If your trying to change it in the MODEM setting page on the modem itself, I think thats locked out now, and is under the ignitewifi app/page?Not 100% sure on the process with the newer pods.. i would assume they are driven by the same settings as above.If you have the Eero wifi pods, the settings and name is set via the Eero app. Do NOT tap on Discover devices yet. I've tried connecting in AP mode and the regular mode. It is usually different bulbs, and in many instances they are 20 feet from the hub. No hub required. Having a Smart home has never been so easy! Click on Next. That’s not all; you can also ask your Amazon Alexa to dim your smart bulbs, change their color temperature, and change their color (if applicable). Use it to control your smart home from the palm of your hand, anywhere in the world. Instead … Tap on Help icon (question mark) on top right corner. Get it as soon as Thu, Jan 7. Globe retrofit led downlighting. Step 3: Tap “Have something already set up?” and search for “Globe Suite” in the search bar. After reset, tried reconnecting Globe smart bulbs with 2.4G . If the plug is not flashing blue, then reset the device. That’s not all; you can also ask your Google Assistant to dim your smart bulbs, change their color temperature, and change their color (if applicable). The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. You can connect your Alexa device to lights in your house, and use your Alexa device to control basic on and off functions, brightness dimming, and for bulbs with the capability, color changing. 11:31 PM I've reset everything, phone, router, bulb. Please edit the settings for the 2.4G and change the name of the 2.4G network to something different from the 5G network. Simply download the Globe Suite™ APP to get started. (10.0.0.1 by default unless they have changed it since mine was setup)Login in the top left. FREE Shipping on orders over $25 shipped by Amazon. Step 2: Tap the “Add” button under “Home” and tap “Set up device”. I've reset everything, phone, router, bulb. Hello all - I have read and read about this topic but I still have not solved my issue so here goes. Click on the cross(X) in top left of screen. Tap is a totally wireless and battery-less remote that doesn't need to be hooked into your homes power wiring, it's self-powering, and can be carried or placed anywhere convenient, including stuck on a wall. It seems the router wants to connect things on 5ghz. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Scroll down to Globe Suite and select it. If it is successful, modify the name of the 5G network to match the 2.4G network to ensure band steering is enabled. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . By far the most common problem is a loose wire connection at the switch itself, which is subject to constant on-off usage. 04:51 PM 4.7 out of 5 stars 3,480. My plan is to have 3 but I wanted to connect at least one first. The option to change the name of either network is greyed out and so can not be edited. FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. 11:41 PM ‎08-18-2019 Ignite setup lists both 2.4G & 5G. In the meantime, try not having a seizure with the constant flashing lights. - edited Has anyone had this issue? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Make sure airplane mode is turned off. Hold on the power button for 5 seconds and then release. Can't find what you're looking for? If this does not work, a hardware reset can help. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. I have daily occurrences of 3 to 5 Osram bulbs going “offline”. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Using Globe Electric smart bulbs and the GLOBE SUITE App, make your lights work for you. I've changed my SSID name to be "more recognizable". 1. Just ask! I also have two Globe led bulbs that are working in the Globe Suite app. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. I'm trying to connect to my FEIT IoT wifi bulb using my iPhone. Connecting a smart bulb and smart plug to the new ... That's what we're here for! Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs.. 3. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Let us know if this resolves the issues with the smart bulb connecting to 2.4G. There should be a way to do it, but will vary from one to another modem. The goal of the Rogers Community is to help you find answers on everything Rogers. (they can reset password, etc). On this page now, Tap on RESET PHILIPS HUE LIGHT link under Connect Lights subheading on the page. for my Ignite Router is TG3482ER3(Unit does not show name-'Made in China') G.Search suggests it is Arris TG3482ER3 'also known as XB6'.Logged in to router Gateway but can't find setting for selecting 2.4/5G. I have two products connected to your Globe Suite App on iOS. 3. You can group items by room to control multiple devices at once, for example: “Alexa, turn on the dining room.” To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. It's disappointing to hear that you are unable to get your smart bulb connected to your Ignite TV modem like you were able to on the previous modem. Solved! If the bulb is too far away, it cannot connect. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite.Google Home mini unit does connect ok with Ignite.Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. 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