Troubleshooting a Schlage Lock By Bonnie Conrad Image Credit: Brand X Pictures/Brand X Pictures/Getty Images Keeping your home safe and secure is important in today's society. Since upgrading to 0.83.0, they do not report status when locking/unlocking via the Front End or through any other automation. The lock will go thought a calibration. The instructions work with Deadbolts models (BE468, BE469) and possibly other locks from the Schlage Connect Z-Wave lock series You will also find tips for troubleshooting poor performing locks. Resolution: PIM400-485 and AD400 Two red SCHLAGE LED flashes indicates the AD400, PIM400-485 and ACP all have operational communication, and the ACP denied access with a RS-485 command. I cannot set up the house lock and hub. It should also work with other Schlage Z … With break-ins on the rise, it has never been more important to install a quality lock. Shop door hardware and a variety of hardware products online at Lowes.com. You may need to set it from the lock itself. If you want to use a specific code to trigger a rule machine rule it must be programmed through the Lock Code Manager or the Locks device page NOT the lock itself. The lock will blink twice. on page 2 for more information. I have connected the shop lock and hub no problem at all. Schlage BE468 Touchscreen Deadbolt is the newest version of the BE460 series. Thanks to Inovelli repeaters my BE469 Schlage Connect locks work most of the time, but not 100%. The Schlage Connect touchscreen allows you to lock and unlock doors without the use of a key, an ideal solution for front, back and garage doors. Schlage Connect Deadbolt Models BE468 & BE469. If entered correctly, the “Schlage” Auto-Lock must already be enabled. So last weekend I bought an old light up "Gulf" sign and an old clock I wanted to turn it on and off with my home automation. To finish, press the schlage emblem to wake keypad up and type in one of the factory 4 digit user codes, the deadbolt will cycle through one lock and unlock sequence to … We’re at your service with strong support for all your Schlage style, security and installation questions, every step of the way. User Code (four numbers) • See . Press and hold the outside Schlage button. Operation is subject to the following Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited two conditions: mechanical and finish warranty and a one-year limited electronics warranty to the original 1. Check front of manual or back of keypad. The matching key is provided by the third-party seller. RELATED: How to Install and Set Up the Schlage Connect Smart Lock Before we continue, it’s important to know that there are two different models of the Schlage Connect: the BE468 and the BE469. For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. If the reset was successful, the lock will perform a setup routine. GE Three-Way Switch Installation w/smart add-on, Zooz & Inovelli Three-Way Switch Installation, GE Four-Way Switch Installation w/smart add-on, Zooz Four-Way Switch Installation w/o smart add-on, Troubleshoot Z-Wave Smart Switch Pairing Issues, Troubleshooting Hubitat Z-Wave Pairing Issues, Troubleshoot Schlage Connect Z-Wave Locks, Best SmartThings Compatible Motion Detectors, Make sure under your “settings” “zwave details” page up at the top right where it says “secure/join” this is set to “Locks/Garage Doors” and. If you are experiencing problems pairing the lock or with the lock updating in Hubitat Elevation C-5 series hubs, it is likely that you will need an Aeotec Range Extender 6 or some other Range Extender with Beaming Technology. I was tied to Wink for years, and I switch to Hubitat. Keypad Numbers • Used for programming • Used to … troubleshooting section. Locking from the Inside Rotate the Inside Thumbturn. Door locks Schlage BE468 Installation Instructions Manual (13 pages) Door locks Schlage Schlage Brochure. Box 1210 Olathe, KS 66051-1210, (888) 805-9837 Fax (800) 366-5625 www.schlage.com. See Enable/Disable Lock & Leave on page 7. Enable User, Second 4DUC entered did not match fi rst, Programming Code: 123456 User Code A: 4321 User Code B: 5678, BE365, FE575, FE595 Programming/Operating Guide, Thumbturn in Locked Position Thumbturn in Unlocked Position, Change current or preset programming code, U.S.A. and Canada P.O. In most cases, the bridge will re-connect on its own. While holding the outside Schlage button, then reconnect the batteries. Find Schlage door hardware at Lowe's today. on your lock’s device page. Too many incorrect user codes have been, 1. Page 1 BE468 Series Connected Touchscreen User guide...; Page 2: Table Of Contents Electronics Warranty This device complies with Part 15 of the FCC Rules. © 2021 DIY Smart Home Guy. It is recommended that you have one near the lock and one near the hub. A Schlage door lock BE468 is installed at working locally. will be no help. Normal non-beaming repeaters (certain in-wall switches, etc.) 2. Second 6DPC entered did not match fi rst, 2. If you are experiencing problems pairing the lock or with the lock updating in Hubitat Elevation C-5 series hubs, it is likely that you will need an Aeotec Range Extender 6 or some other Range Extender with Beaming Technology. They suggested contacting Schlage which is a joke. So I'm attempting to pair a Schlage BE468 with little luck. 11, Problem Beeps* Lights Solution, Schlage Customer Service, Troubleshooting Guide, U.S.A. and Canada P.O. The door is too far from the dongle to see it directly, so we added a leviton dimmer, DZPD3, in between. Do a reset by removing the battery and holding down on the Schlage button on the out side of the door and connect the battery. +2. To check that the lock was reset, press the outside Schlage button and enter one of the Default User Codes. If you can’t get the PIN code length parameter to set properly from the hub, try either setting it from the lock or deleting the default pin codes from the lock and trying it from the hub. Reviewed in the United States on June 27, 2018. After it’s successful, under your Device Details page the “State Variables” should say “fetch Code: 30” and “codeFetchComplete 1” If it does not then you need to click the “get codes” tab, and re-verify the logs. Schlage BE469ZP CAM 619 Connect Smart Deadbolt with alarm with Camelot Trim in Satin Nickel, Z-Wave Plus enabled. Schlage 100. Reconnect the battery and wait until the Schlage button is no longer lit. 4.5 out of 5 stars 3,224. Some may say a lock is just a lock, but Schlage has spent a century unlocking opportunity and we’ll continue opening more than just doors in the next 100 years. Simply adding the dimmer is failing. Schlage Connect™ Vacation Mode (BE468/BE469) Schlage Connect™ Managing User Codes (BE468/BE469) Schlage Connect™ Battery Replacement (BE468/BE469) FREE Shipping by Amazon. Built using WordPress and Mesmerize Theme. I have a total of 4 of these and two have paired just fine while two others refuse to pair. If needed, restore lock to preset settings. Wait until the bolt stops moving. For Hubitat users, it is also recommended that you watch this video: Here are a few Hubitat tips not provided in the video: Verify Z-Wave connection status from the lock. The hubitat hub itself is about 30ft or so a couple floors up. Examples - With door locked: Click Unlock on front end Lock physically unlocks The reset and setup are complete. LIf the Lock & Leave feature is disabled, a valid User Code must be entered to lock the door. Schlage Z-Wave Connect Deadbolt Lock First four digits of new 6DPC match an, 2. Schlage Button. LThe Inside Schlage Button will not lock the deadbolt. The former is discontinued, and the latter is the newest, updated model. The Nexia bridge contains built-in code to reboot the bridge periodically whenever it detects it has lost its connection to the Nexia server. I have Schlage locks and 2 wink hub 2 on the same property ( different buildings) but far enough apart that i needed 2 hubs. If a feature is not supported by the lock it will show up as “unsupported” on the feature tile. Schlage BE365, FE575, FE595 Troubleshooting Guide . From the Hubitat Web Interface home page, select, While watching the inside Schlage button, reconnect the battery connector, The inside Schlage button will blink if the lock is enrolled. These levers are made of 303 or 304 grade stainless steel. Extend the bolt on the lock by pressing the Schlage button on the outs… View recent Schlage questions, problems, & answers. In some cases setting the PIN code length parameter from the hub will not work. Schlage Connect Deadbolt Models BE468 & BE469. I have a Schlage BE468 and BE469. This Schlage BE468ZP Century connected deadbolt has a keypad on the exterior and a thumb turn on the interior. There is an auto-lock feature associated with this series which will automatically relock the door anytime it’s left unlocked. Backlight • Entire keypad glows blue during programming and when the Schlage button is pressed before pressing any codes. I've run Zwave Repair as I update and change devices. $188.99 $ 188. If I operate them locally (code, key, manual bolt), it updates OK. Second 4DUC entered did not match fi rst, 1. Schlage BE365, FE575, FE595 Troubleshooting Guide Once you obtained your programming code from the instruction manual or back side of the deadbolt, you need to enter it into the lock by using the keypad. With the Schlage Touch™ Keyless Touchscreen lock, no key means there’s nothing to lose, nothing to fiddle with, and—for intruders —nothing to pick. Keyless touchscreen locks (48 pages) Door locks Schlage CO-993 Installation Instructions Manual. There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. But other have had the issue persist. Both worked fine under 0.82.1. This listing includes a second matching key instead of one. The lock has an indicator light that flashes when the batteries are low and require replacement. Another good tip is during the inclusion of the Schlage Lock, it is a really good idea to have a separate browser tab open to the “logs” page, and make sure the lock completes the configure process, and by make sure I mean WAIT until all 30 lock codes are “fetched” in the logs BEFORE doing anything else on the hub (sometimes this can take a minute or two), sometimes other device traffic can interrupt this process. 7 Schlage L9000 Series 7 Schlage L400 Series 8 Danmark Levers 12 Lever Designs and Finishes 18 Escutcheons and Roses 19 Thumbturns 20 Lock Components 21 Lock Functions - ANSI A156.13, Series 1000 22 Lock Functions - Single Cylinder Non-Deadbolt 23 Lock Functions - Single Cylinder Deadbolt Resolution: Schlage offers 629 and 630 stainless finishes on levers for the L-Series only. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Schlage products. +3. An incorrect entry was made during the, 1. If you need help with installation or just want to learn more about our electronic, keyless locks, we've collected the top FAQs and resources here. On the lock keypad, press and release the Schlage button. Amazon's Choice for schlage be468. Next, press and hold schlage emblem while reconnecting the battery pack, look for the 3 green check marks on the touchscreen of the lock. - go to Devices->Zwave Options and include your lock by: The lock will lock. The great thing about having a keypad lock like the Schlage Connect is that you don’t need physical keys at all. My experience has been that this is only the case when you have not cleared the default PIN codes from the lock. See this article for more information. Home Smart Home with tech expert Marc Saltzman #1 Electronic lock according to Rolling Stone Magazine. User Codes. Schlage is the leading producer of keyless entry systems for residential entry doors.Their most popular keyless entry lock-sets use a 10-key mechanical keypad that opens the lock when you push buttons to enter a 4-digit code you program into the lockset. Some locks use two sets of batteries, while many use just one set. Any code (including the 2 default codes) that are programmed into the lock directly, Lock Code Manager will not be able to read or identify those codes, they will appear as ???? Instead, you just enter in a key code (aka user codes) and you’re off to the races. Here is a list of things I've done to troubleshoot as well as a screenshot from my logs. Here’s how to create and manage key codes for the Schlage Connect smart lock, both on the lock itself and on your phone. Is the Schlage Latitude and Longitude lever available in a stainless steel finish? ... 3.0 out of 5 stars Technical Support is Hard to Reach and Unable to Perform Any Remote Troubleshooting. The system has the native C4 Z-wave controller and USB dongle. This is a Schlage security feature. Schlage in the news. It has been tested with the FE469, BE469, BE468, FE599 and BE369. Enter a default unlock code as read from back of the lock or book. 1. Within ten (10) seconds, press and hold the Schlage button until it lights green and the lock beeps. Hey there, So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. I talked to Wink and went through troubleshooting to no luck. Programmable electronic locks and deadbolts (6 pages) Door locks Schlage SCHLAGETOUCH User Manual. User codes have been disabled. 99 $199.99 $199.99. Schlage keyless entry and keypad locks use batteries to control the locking mechanism and store the key codes. More Buying Choices $111.05 (13 used & new offers) It is recommended that you delete the default codes and only use those if/when you need to reset the lock. +4. 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