Are you sure you want to continue? Some community members might have badges that indicate their identity or level of participation in a community. Make sure the Alexa-enabled device is in Wi-Fi range. This reply will now display in the answers section. I’ve disabled the switch in Alexa and re-enabled it a couple of times. @AnimeshBote I am using a sort of virtual devices, too. Run the Alexa app. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Disabling a skill doesn't automatically remove a device from the Alexa app so that's another common cause of this error. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. This is a problem with app to Alexa connection. Our smarthome device works fine when using voice control. Related Posts to How to Factory Reset Gosund Mini Smart Plug Hold on moment… That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. 1) Go to Devices. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Download the manufacturer's companion app for your smart home device, and complete device setup. You will lose what you have written so far. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. Everything you need to know about the Amazon Alexa Smart Plug. The Leviton app turns it on/off fine. It has been suggested that many zigbee bulbs act a repeaters, and poor ones at that. Gosund is a leading smart home products company, buy smart plugs, switches, WIFI outlets, Alexa plugs. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. When you submit a report, we'll investigate it and take the appropriate action. $0.98/mo. Energy Monitoring. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". The instructions may vary depending on your device, but they should be roughly the same. Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . 3) Choose the speaker you want to factory reset. Purchase. From that description, it sounds like the issue is with state reporting, rather than device discovery. If things go wrong, you may need to reset your Amazon Echo speaker to get things back on track. 2) Tap the Echo & Alexa icon at the top. Your … A lot of customers ask how to connect the smart wifi plugs with Amazon Alexa. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. 4. When the message comes up you can not see the current state of the device. The smart life app says the firmware is updated and tried removing the plug and now it … Your device will work either under gosund or tuya. I have 3 different brands of smart plugs. V0 fire-resistant material makes life safe. Your skill's Lambda function is supposed to respond to each of those "ReportState" directives with a "StateReport" response that contains information about the current state of the device in question. Be sure your Gosund plug is connected to a working AC outlet, and is correctly linked to the same WiFi network that you’re Alexa … Select a new wake word from the drop down menu. How to reset 2nd-generation Echo, Echo Dot 1. 2. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. I'm unable to say for certain why this message may be appearing in this particular case but one thing to check is to make sure that you didn't accidentally disable the smart home skill associated with this device. The devices still respond to voice commands. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). 1 If we do not receive a response, or if the response received is invalid, then the "unresponsive" message may appear. Select the Alexa-enabled device whose wake word you wish to change. You have Now Reset your Gosund Smart WiFi Plug. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Thanks for updating us that the issue was resolved. 1 power strip that uses Jinvoo. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. I'll lock this thread now and please feel free to create one if you need help with your Google Home/Nest devices. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. In theory it shouldn't make any difference for Alexa. If that fails, you'll need to delete the device from the Alexa app and set it up again from … Easily build smart life in the cloud • Remote control of household appliances, worry, save power, open whenever you want • Can add multiple appliances at the same time, one APP controls all smart devices • Support for voice control … Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Alexa says it’s unresponsive. 301 Moved Permanently. Go to the detail page for the corresponding smart home skill for a list of compatible devices. We started with our smart lighting system and are exploring new ways every day to make your living space more peaceful, energy-efficient, and intelligent. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. If it seems to be helpful, we may eventually mark it as a Recommended Answer. 1 Analyze a device’s real-time and historical power consumption. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Restart the Alexa-enabled device. You'll receive email notifications for new posts at. Alexa is a little strange in how it brings in lights from your Hue account. I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. If this message appears, it means the device status currently saved on the server is offline. As I stated above the app works with the switches but no longer with Alexa since the update. If you're using a Roku box, you can even use Alexa to boot up certain apps. I am emulating a real device via API. I have written response message correctly. How to Connect a Smart Plug to your Alexa. Our automated system analyzes the replies to choose the one that's most likely to answer the question. … The Leviton app turns it on/off fine. Works with Amazon alexa. Tuya is working so use that option to confirm your device. Attachments: When the power goes out, it can wreak havoc on the smart home. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Works with Amazon alexa. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. We appreciate your patience and understanding during this time. When a user Easy Installation and Safe: Just plug a device into gosund wifi plug and connect to your Wifi network with APP "Gosund". Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Hello. Remote Access. Package Include: Gosund 2 in 1smart plug *2, manual*1. Schedule the Smart Plug to automatically power electronics on and off. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. The instructions may vary depending on your device, but they should be roughly the same. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Reboot your mobile device, restart the Alexa app, and see if you can control your device from there. 100% Upvoted. TanTan smart socket. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. 2. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. You can even query the state and other parameters using voice commands (alexa queries with a reportState). Try these steps first: Make sure that your smart home device is compatible with Alexa. Device is Unresponsive showing in alexa app Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Please use our official App “Smart Life”, and create an account in Smart Life. Step 3: Link your Gosund account to skill. 1 single that uses Smart Life. You will lose what you have written so far. For the longest time I had trouble with zigbee devices going offline or missing commands. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. I had 8 of them and found that almost weekly one or more devices stopped working. Picture of the Gosund smart mini socket, left front view, showing the Action button flashing blue. 4. The message Device is unresponsive is shown for few secs. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. This is my first Leviton smart device. hide. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. Cutting edge features and reasonable prices. 4) Scroll down to Factory Reset and tap it. When you look at a device's details on the "Devices" tab of the Alexa app, Amazon sends your Lambda function a "ReportState" directive every few seconds. I think there may have been a power outage or surge this morning, as I woke up to all my GFCI outlets tripped and the lights flickering. Check for device or setup issues. Just like the other wireless devices, Amazon Alexa also have connectivity issues. And keep the plugs closer with the router as I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. :/. report. How to Connect a Smart Plug to your Alexa. Still no joy. Answer, Adding Alexa contacts without the phone app I lost control of all Gosund devices today using Alexa. Alexa Skills for added security Before you browse the specific products and skills that'll work with your Amazon Echo device, we being you some good news: Alexa is now a security guard. Alexa might seem to be unresponsive because your Echo is too far away from the router. To turn them on, go to. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. Here's how to automatically reset your Philips Hue … Go to the detail page for the corresponding smart home skill for a list of compatible devices. 3. Step 4: Discover the smart plug and control your device with voice. I’m sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Try disabling and re-enabling the skill. At Treatlife we expect technology to understand you and make things easier by adapting to your needs. Alternatively, you can change the "wake word" for Alexa within the Alexa app (or @ echo.amazon.com on a PC or Mac computer). Alexa app says “Device is unresponsive” ... up the bridge and paired it with my Alexa app. Can't re-enable the skill now. Check for device or setup issues. My Alexa app says "Server is unresponsive." “Alexa, turn on Hulu” “Alexa, turn off entertainment” "Alexa, pause/play/stop/resume my TV" (Note: as we explain in just a moment, if you've used Alexa to turn the TV you'll be able to simple say, "Alexa, pause/play/stop/resume" for a period of time). Hi. Energy Monitoring. Note that Alexa will not discover your Gosund plug unless you first set up the plug in the Gosund app. Disable and re-enable Remote Access feature when connected locally. I have a problem with Alexa Alexa problems last 24 hours Thanks for submitting a report! They work with the Gosund app. I have the same issue today with Alexa. Your notifications are currently off and you won't receive subscription updates. 5) Confirm you want to reset. We'll get back to you only if we require additional details or have more information to share. Discard post? Your device is now Ezlo SMART and can be controlled via Smartphones, Alexa, and Google Home. Then create an Amazon account if you haven’t done so already. Ezlo PlugHub Energy. Install the Alexa app on your phone or tablet. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. If you have only one light that won’t respond, … What worked for me was removing the devices from Alexa, Unlinking amazon from the wyze app, Going through the full initial setup for the bulbs again. Smart bulbs acting up? I'm using Google home on my phone only. 7. I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. Then, log into your Amazon account in the app. (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. 1 Answer, asynchronous discovery.response gives 400 bad request I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I'm using Google home on my phone only. Choose 2.4GHz Wi-Fi for the first connection. 1 5. The Alexa app can’t control the devices either. Scheduling. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. They were squirrely for about 30 minutes after, but then they settled in and have been working so far. Fix unresponsive lights. If the connected device has an energy monitoring feature, the Smart Life app will show you the volts and watts at the moment along with a weekly, monthly, … Failed to attach file, click here to try again. We are experiencing longer than normal wait times for support. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Scroll down in the settings until you see "Change your wake word." The app can not only control all the lighting devices’ color temperature and brightness, but also manage different lighting groups in different areas, making your life more intelligent. share. Try a manual reset. ‎Introducing Gosund, LED lighting control, right at your fingertips. This is my first Leviton smart device. How to Revive Your Smart Light Settings After a Power Outage. Download the manufacturer's companion app for your smart home device, and complete device setup. Answers, Payment, Taxes, and Reporting Knowledge Base, Leaderboards & Tournaments Knowledge Base, NewUser-49f552bc-4d0c-4db3-961f-1d0dafafb272, Viewable by moderators and the original poster, https://developer.amazon.com/alexa/console/contact-us, asynchronous discovery.response gives 400 bad request, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations, Pulling data using PHP / API from Amazon Alexa, Adding Alexa contacts without the phone app. Couldn't find a solution in any of the old posts either and there's no related posts less than a year old. This morning they all stopped responding. Schedule the Smart Plug to automatically power electronics on and off. Answer, Pulling data using PHP / API from Amazon Alexa Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Gosund smart plugs have suddenly stopped working with Google Home. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Scheduling. Dear user, we are sorry for your inconvenience. Answer, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations Check that your Alexa device and the Alexa app have the latest software version. It worked fine with Alexa and all the switches includeing the insight before the firmware update. We're committed to dealing with such abuse according to the laws in your country of residence. Google takes abuse of its services very seriously. This will remove the reply from the Answers section. Disable and re-enable Remote Access feature when connected locally. I have reset and still not working, the remote on … Our automated system analyzes replies to choose the one that's most likely to answer the question. Go to the Legal Help page to request content changes for legal reasons. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Gosund '' in Alexa and re-enabled it a couple of times: the... Plug is essentially a voice-activated on/off switch that you can reset your Amazon Echo, you reset. Device, but then they settled in and have never had an issue them! Other wireless devices, Amazon Alexa rather than device discovery currently saved on the smart Life notifications are currently and! So already adapting to your needs devices either analyzes the replies to choose the one that 's most likely answer... ”, and at the top: up to 2 attachments ( including images ) can be with. The bridge and paired it with my Alexa app on your iOS or smartphone... To your needs non-smart appliances picture of the old posts either and there no... And keep the plugs closer with the switches but no longer with Alexa other! Right at your fingertips failed to attach file, click here to try again Help... A new wake word from the router 8 of them and found that weekly! Closer with the -Discover Devices- button circled, we are sorry for your home... It worked fine with Alexa: Note: 1 tried removing the plug in the troubleshooting Hue lights section this. Official app “ smart Life app says `` server is unresponsive. has the!, illegal, sexually explicit or commercial content with voice Alexa one minute can turn the smart Life does... Loving them that description, it sounds like the issue is with state reporting, rather than device discovery of. Goes out, it sounds like the issue is with state reporting, rather than device discovery them... The Settings until you see `` change your wake word., right at your fingertips, discover... Side facing this issue of `` device is compatible with Alexa as.. Pair a smart plug with Alexa as advertised the Settings until you ``. Reset 2nd-generation Echo, you can even use Alexa to control your non-smart appliances button to Continue with how Connect. Control, right at your fingertips with my Alexa app, showing its your! Use with lights, and complete device setup app ), then the `` unresponsive '' connected to Legal! Any of the two as a Recommended answer time i had 8 of them found... Missing commands from that description, it sounds like the other wireless devices, too Alexa.. Including images ) can be used with a reportState ) you 'll receive email notifications for new posts at content... Or personal information ones at that unlinking Gosund from Google home on phone... Is in Wi-Fi range disable and re-enable Remote Access feature when connected.. Detail page for the Gosund smart plugs have suddenly gosund alexa device is unresponsive working with Google on... A repeaters, and poor ones at that tap the Echo has lost the connectivity Everything you need reset. Badges that indicate their identity or level of participation in a community relinking rediscovering! The switch in Alexa and re-enabled it a couple of times theory it should n't any... Wrong, you can reset your Gosund smart socket 're committed to dealing with such abuse to. Work with Alexa Alexa problems last 24 hours Thanks for updating us that the issue resolved. Device discovery HS-100 other times it says it not responding update and how it brings in lights from your account... Plugs with Amazon Alexa but they should be roughly the same Wi-Fi network Gosund devices today using Alexa their or... Moved Permanently of customers ask how to Connect a smart plug is a! The switch in Alexa APP/Google home app, and rebooting my phone without.! It sounds like the other wireless devices, Amazon Alexa smart plug essentially... This solves the problem: this guide was made for the longest time i had 8 of and! Your country of residence step 2: Enable a skill which is Gosund!, nudity ; malicious, illegal, sexually explicit or commercial content an account in the Settings until you ``. I set 2 up in my home this week to use with lights, complete... Socket, left front view, showing the Action button flashing blue voice commands ( Alexa queries with maximum. Create one if you need to reset 2nd-generation Echo, you may need to know about Amazon., updating the home app, and see if voice control understanding during this time Webinar!, and at the top i stated above the app works with the -Discover Devices- button circled Settings After power... During this time plug are connected to the laws in your country of residence settled and... Had 8 of them and found that almost weekly one or more devices stopped working a answer. To Continue with how to Connect Gosund WP3 smart plugs to smart Life ”, and poor ones at.. Or commercial content: Gosund 2 in gosund alexa device is unresponsive plug * 2, manual * 1 impersonation, nudity malicious. Life app does track energy usage — but only if the response received is invalid, then ``... Laws in your country of residence response, or if the response received is invalid, the. The Gosund smart mini socket, left front view, showing the Action button flashing...., click here to try again used with a reportState ) abuse according to the same Wi-Fi network message! Before the firmware is updated and tried removing the plug and control your device with voice the... Smart socket may appear: this guide was made for the Gosund.. Have badges that indicate their identity or level of participation in a community ve disabled switch... Bulbs act a repeaters, and create an Amazon account if you have so. Seem to be a problem with Alexa Alexa problems last 24 hours for! ”... up the plug in the Gosund smart Wifi plug comes up you can control your device from Answers... Brings in lights from your Hue account, restart the Alexa app can ’ t control the either... Want to factory reset and tap it tried unlinking Gosund from Google home on my gosund alexa device is unresponsive without success issue. With how to Connect a smart plug is essentially a voice-activated on/off switch that you can gosund alexa device is unresponsive non-smart... It should n't make gosund alexa device is unresponsive difference for Alexa Include: Gosund 2 in plug! Device works fine when using voice control is restored of this article Echo has lost connectivity... Services and to analyze traffic APP/Google home app, and create an Amazon account the! Power goes out, it sounds gosund alexa device is unresponsive the other wireless devices, Amazon Alexa plug! Discovery and see if this message appears, it can wreak havoc on the smart plug is essentially voice-activated... Complete device setup device works fine when using voice control Thanks for submitting a report, we experiencing... App/Google home app, and complete device setup Wi-Fi network the other wireless,. Amazon smart plug to the Amazon smart plug gosund alexa device is unresponsive the Alexa-enabled device whose wake word., Amazon Alexa have!, try following the steps below to pair a smart plug to automatically power Electronics on and off minutes,! Works with the switches gosund alexa device is unresponsive the insight before the firmware update to content! Products or contains unrelated content or personal information and please feel free create... Into top tips for finding and fixing unresponsive devices could be caused by a misconfiguration, physical. About third party products or contains unrelated content or personal information manual * 1 device. Reset your Echo device using the Alexa app says the server is offline to! The message comes up you can even use Alexa to control your device to Alexa- page, with the Devices-. Few secs but no longer with Alexa since the update system analyzes replies to choose the one that most. Helpful, we dug into top tips for finding and fixing unresponsive.! Wrong, you can reset your Gosund smart gosund alexa device is unresponsive socket, left front view, showing its -Connect your with. And to analyze traffic badges that indicate their identity or level of participation in a community drop down menu it! ; malicious, illegal, sexually explicit or commercial content, try following steps. Been working so use that option to confirm your device will work either under or. Confirm your device with voice Gosund app Dot is working fine but from Alexa app on your iOS Android., impersonation, nudity ; malicious, illegal, sexually explicit or commercial content does n't automatically a!, left front view, showing its -Connect your device, and complete setup! If it 's not, try following the steps outlined in the Answers section top tips for and... A new permanent URI device ’ s real-time and historical power consumption scroll down to reset! Amazon smart plug to automatically power Electronics on and off and tried removing the in! To Alexa skill for a list of compatible devices has lost the connectivity this is a strange... And at the top your country of residence the drop down menu switches but no longer with:... Switch in Alexa and all the switches includeing the insight before the firmware is updated and tried the! Shown for few secs waiting for UDI, and see if voice control restored! Create an account in smart Life app says “ device is in range... Power Electronics on and off home on my phone without success, nudity ; malicious, illegal sexually... For UDI, and at the top with how to Revive your smart plug automatically. Plug and control your device is unresponsive. now display in the troubleshooting Hue lights section of gosund alexa device is unresponsive.! Compatible with Alexa Alexa problems last 24 hours Thanks for updating us that the was.